Do you sell my data?

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• What happens to my data after I cancel/change my service?

  Your past data will be available through the portal. To view present and future data over the portal, please renew your service.

• If I connect with my physician, who is responsible for protecting my data?

  G Medical protects the information collected through the Prizma and your healthcare provider is responsible for protecting your information, as required by healthcare policy.

• What should I do when I forget my account password?

  If you forget your password, you can easily reset it using the app or your web account. Simply follow the on-screen instructions under "Forgot my password". Note that if you forget your email address you will need to create a new account. In order to ...

• Do I need cellular service or Wi-Fi to make a recording on my Prizma?

  Once logged in, Prizma does not require a Wi-Fi or mobile connection to record a test and save it over the phone. However, it requires an active connection in order to synchronize with the Prizma server or to share test results from the application. ...