How do I see my test results?
Each test performed on the Prizma is displayed, tracked and stored on the Prizma App. These results may be viewed at any time. Prizma test results may also be stored and viewed on the user's account in the secure Prizma Personal Medical Portal.
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How can I generate a report and share my recent tests results?
You can create a list of test results as follows: In the Portal in the App, press on Report. Check the boxes and the App for the tests that you wish to see. Enter the Start Date and End Date for the tests. The default end date is today’s date. You ...
Do I need cellular service or Wi-Fi to make a recording on my Prizma?
Once logged in, Prizma does not require a Wi-Fi or mobile connection to record a test and save it over the phone. However, it requires an active connection in order to synchronize with the Prizma server or to share test results from the application. ...
Do any third party vendors have access to my user information?
External distributors or companies that provide necessary services may have access to some of your information, but do not have access to any of your Prizma test measurements or health history. For example, a vendor which processes payment may have ...
What is the Prizma Personal Medical Portal?
The Prizma Personal Medical Portal stores and tracks all of your test measurements. You may also generate reports from the portal and share with loved ones. You can access the Prizma Portal at https://prizma.gmedinnovationsservices.com/home. You will ...
What is G Medical’s return policy?
G Medical will issue a full refund on your Prizma purchase if you contact us within 15 days of delivery. The full refund will be issued upon receipt of the complete package with all original contents. To request a refund, contact G Medical Support at ...