What is G Medical’s return policy?
G Medical will issue a full refund on your Prizma purchase
if you contact us within 15 days of delivery. The full refund will be issued
upon receipt of the complete package with all original contents. To request a
refund, contact G Medical Support at support@gmedinnovations.com. You will be responsible for the cost of shipping the product back to G Medical Innovations.
If your device has stopped working and still under
warranty, please contact us for troubleshooting assistance. If we find that
your device is defective during the warranty period, G Medical will issue a
replacement upon receipt of the faulty device. For the full warranty policy
document, please see the warranty policy: https://store.gmedinnovations.com/warranty-policy/
Related Articles
What is the Prizma Personal Medical Portal?
The Prizma Personal Medical Portal stores and tracks all of your test measurements. You may also generate reports from the portal and share with loved ones. You can access the Prizma Portal at https://prizma.gmedinnovationsservices.com/home. You will ...
If I connect with my physician, who is responsible for protecting my data?
G Medical protects the information collected through the Prizma and your healthcare provider is responsible for protecting your information, as required by healthcare policy.
Do you sell my data?
G Medical does not resell your data. G Medical may use de-identified EKG recordings for future clinical research and feature improvements. All personal information is removed from a user’s EKG and stored on our secure and encrypted servers.
Where can I order the Prizma?
Prizma can be pre-ordered from the G Medical online store at https://store.gmedinnovations.com.
Where is Prizma available?
Prizma is available for purchase from the G Medical Online Store at https://store.gmedinnovations.com.